There’s more to consider when managing a car rental or automotive facility then just the customers and staff. You must consider the product…cars. A positive overall customer experience relies on getting in, and driving out, fast. The best way to accommodate is to ensure that exterior grounds – parking areas, driveways, and access ramps – are clear of debris, have undamaged asphalt, and do not present any risk factors. To keep customers happy, cars must have smooth passage.
Adding to the positive experience is providing a safe and secure environment, and proper functioning lighting so patrons can move around the lots with optimized visibility.
Other areas of consideration include vehicle repair and cleaning areas, and interior customer service stations. Both areas require maintenance to provide a welcome, clean, and comfortable space.
Whatever the facility maintenance requirement, Broadway National has the exterior grounds maintenance, equipment repairs, interior maintenance, and emergency response services necessary to keep automotive/car rental facilities performing efficiently.